Frequently asked questions
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We are located at 22 Hawkesbury Road, Springwood. We are a light greyish house on the left-hand side on the way to Winmalee. There is plenty of onsite parking behind the building.
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You do not need a referral to see a Physiotherapist if you are a Private Patient.
A referral is required if your injury is work-related or if you are a third-party patient, including DVA
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We recommend clothing that allows the injured area to be visible for an accurate assessment.
We recommend shorts for lower limbs and t-shirts/singlets for upper limb.
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Please bring any relevant scans or referrals you have from Doctors or Allied Health Professionals.
Please let reception know if you have had scans as we have access to the relevant electronic databases.
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We see patients who present with a Medicare Care Plan from their GP. There is a gap fee at the time of consultation.
We can process the rebate on site at the time of your appointment.
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We have HICAPS on-site. The gap payment is dependant on your health fund and level of extras cover. If you are wanting to know the exact gap payment prior to your appointment, a quotation can be provided on-site.